1. Introduction
Welcome to Adan Laundry – Qubah Resources Sdn. Bhd. (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of washer and laundry spare parts from us. By accessing our website and placing an order, you agree to comply with these Terms.
2. Company Details
Company Name: Adan Laundry – Qubah Resources Sdn. Bhd.
Company Address: No 1, Jalan Velox 4, Taman Perindustrian Velox, 48000 Rawang, Selangor
Company Phone Number: +6017-308 6548
3. Eligibility
By using our website and purchasing from us, you confirm that:
You are at least 18 years old or have legal parental/guardian consent.
You are capable of entering into a legally binding agreement.
4. Product Information
We strive to ensure that all product descriptions, images, and prices listed on our website are accurate. However, we do not guarantee that product descriptions and other content are error-free. If you receive a product that differs significantly from its description, please contact us immediately.
5. Pricing & Payment
All prices listed on our website are in Malaysian Ringgit (MYR) unless stated otherwise.
Prices are subject to change without prior notice.
We accept various payment methods, including online bank transfers and other available payment gateways.
Orders will only be processed after full payment is received.
6. Order Processing & Shipping
Orders are processed within 1-3 business days upon successful payment verification.
Shipping costs and delivery times depend on the selected shipping method and destination.
We are not responsible for delays caused by third-party logistics providers.
7. Returns & Refund Policy
We accept returns and refunds under the following conditions:
Products must be returned within 7 days of receipt in their original packaging and condition.
Return shipping costs are borne by the customer unless the return is due to our error (e.g., wrong or defective item received).
Refunds will be processed after we inspect the returned item and confirm eligibility.
8. Warranty & Liability
Some products may come with a manufacturer’s warranty. Please refer to individual product listings for warranty details.
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
Installation and usage of spare parts must be performed by qualified professionals.
9. Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is the property of Adan Laundry – Qubah Resources Sdn. Bhd. and may not be copied, distributed, or used without prior written consent.
10. Privacy Policy
We value your privacy and handle your personal data per our Privacy Policy, which outlines how we collect, use, and protect your information.
11. Amendments
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.
12. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of Malaysia. Any disputes shall be resolved in Malaysian courts.
13. Contact Information
For any inquiries regarding these Terms, please contact us:
Address: No 1, Jalan Velox 4, Taman Perindustrian Velox, 48000 Rawang, Selangor
Phone: +6017-308 6548
By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
