Privacy Policy
1. Introduction
At Adan Laundry – Qubah Resources Sdn. Bhd. (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website or providing your information, you consent to the practices described in this policy.
2. Company Details
- Company Name: Adan Laundry – Qubah Resources Sdn. Bhd.
- Company Address: No 1, Jalan Velox 4, Taman Perindustrian Velox, 48000 Rawang, Selangor
- Company Phone Number: +6017-308 6548
3. Information We Collect
We may collect the following types of personal data:
- Personal Information: Name, phone number, email address, and billing/shipping address.
- Payment Information: Payment details processed through secure third-party payment gateways (we do not store credit/debit card details).
- Order Information: Products purchased, order history, and shipping details.
- Technical Information: IP address, browser type, and website usage data collected through cookies and similar technologies.
4. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your purchases, inquiries, or customer service needs.
- To send promotional offers and updates (only if you have opted in).
- To improve our website, services, and customer experience.
- To comply with legal and regulatory obligations.
5. Data Sharing & Third Parties
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Service Providers: Shipping companies, payment processors, and IT service providers to facilitate transactions and deliveries.
- Legal Authorities: When required by law or to protect our rights.
6. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online platform can guarantee absolute security.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may affect website functionality.
8. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
9. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request the deletion of your data, subject to legal and business obligations.
- Withdraw consent for marketing communications at any time.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services implies acceptance of these changes.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Address: No 1, Jalan Velox 4, Taman Perindustrian Velox, 48000 Rawang, Selangor
Phone: +6017-308 6548
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.